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Bug reports / Re: Knowledge manage
« on: July 13, 2021, 10:47:03 AM »
It should be fixed now in the beta version.

Bug reports / Re: Domain EPP/Auth code problem
« on: July 13, 2021, 10:33:34 AM »
Hello Dension, thanks for your report.
We pushed a new update into the current beta version to keep this fix in the next versions.

Bug reports / Re: Knowledge manage
« on: June 19, 2021, 11:49:08 AM »
Hello Dension.
Thank you for your bug report, we will forward this to our development team so we can solve this problem.
We appreciate your contribution.

Stay safe!

Hosting-related / What is Hosting-Related category?
« on: January 12, 2021, 10:37:24 AM »
Hosting-Related category is a place where you can discuss about hosting and advertise your hosting website for free.

Bug reports / Bug report template
« on: January 12, 2021, 10:32:47 AM »
What BillingFox version are you using?


Description of the bug

[Enter a brief description for the bug]

Suggestions / How can you upvote or downvote a suggestion?
« on: January 12, 2021, 10:29:15 AM »
You can reply to the post with "UP" or "DOWN", our staff members will decide if the suggestion will be approved.

Suggestions / Suggestion template.
« on: January 12, 2021, 10:26:40 AM »


Why it should be added in BillingFox?


Rules / Community rules
« on: January 12, 2021, 10:17:52 AM »
Here is a list of BillingFox community rules.

- Spammng, advertising of warez websites, NSFW content is forbidden.
- You can bump one post once a week.
- Do not off-topic the topic in that you are posting.
- If there's specified, use the pinned template of post in topic.
- terms may apply.

Some rules cannot be listed there but is you have to check carefully what are you posting.

Hello BillingFox community members, as you probably don't know, BillingFox 9.0 release will be a big one,  lots of new updates will be added such as:

- Create ticket from admin area
- Different structure for language files
- Logs for admin and user actions
- Logs for "Vulnerability tests", you will see when someone tries to hack your website.
- Purge logs or tickets actions
- Email notifications for user tickets
- Ability to check last online time of an user
- You can select if users will be prompted to accept terms and conditions upon registration
- "Remote login as user" abillity for admins
- More developer functions added
- Show IP address of user on tickets
- Newsletter system
- Partner applications are open again
- Coupon promotional links
- Advanced metrics for the website
- BillingFox website quality checker
- Now you can check how much times has a coupon been used
- Now you can mark an order as "Refunded", "Suspended" or "Fraud"
- Little design improvements
- User notifications for pending deposit payments
- Some new language such as Hindi, Portuguese, Norwegian, Danish, Russian,  etc...
- Now you can set a "Maximum usage" for a coupon
- Now you can toggle off or on user registrations
- Demo mode
- Ability for developers to enable debug mode
- Now you can set a sale expiration date
- Create user from admin area
- New backups structure
- Updated one-click update function
- Now users can request if they want to cancel their service and domains (the feature can be toggled off)
- Now users can request if to push their services or domains in other accounts  (the feature can be toggled off)
- Automatic renewals for services (can be toggled off)
- "Marketing agent" user rank
- From 5X to 10X faster load time results
-  Set company email
- "UTM sources" feature, you can see from where are you getting more customers
- You can see when a ticket answer has been created
- BillingFox hooks (a way to create your own APIs)
- Now all type of logo images & favicons are accepted, not only .webp images
- Allowing ZIP code letters on registration
- "Fix invoices" button, in case that invoices are somehow corrupted or you made a mistake by deleting invoices BillingFox can regenerate all invoices with a single click
- "Fix common issues" button, by using that you can solve most common BillingFox issues with a single click

And another +100 updates added to bring a new experience to BillingFox users, also our logo changed and is looking like the attacked file in this post.

Now the question comes...

How to update to BillingFox 9.0?

Unfortunately the big update cannot be done via BillingFox direct update page because what a high amount of changed structure in BillingFox mechanism and functionalities, but you could follow this guide.

1. Activate maintenance mode in your BillingFox installation to make sure that you don't have problems with customers in this time.
2. Make a backup of database and current files and keep them safe until you finish the update successfully.
3. Enter on YOUR_WEBROOT/install, make a backup of and delete file.
4. Download BillingFox 9.0 from your Customer control panel > My Services > Manage (BillingFox license) > Download BillingFox.
5. Upload (and replace) all files in your web root after you got the contents of the ZIP archive.
6. Enter on your main domain and install BillingFox (The instyallation wizard should appear again), when you are prompted click on "Clear database".
7. After a successfull installation run the INSERT statements of the database backup that you made and all CREATE TABLE or CREATE TABLE IF NOT EXISTS in your PHPMyAdmin SQL query execute tool, please don't be afraid if you get some problems when adding the backup, just insert the needed data.
8. In order to make your addons run correctly please upload the newest version of your used BillingFox addons. (if you use)

Now your BillingFox installation is done, if you are a developer please check our documentation in order to check how to update your code,  if you need more help with your installation please contact us at

We hope you are happy with newest updates.   :)

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